Privacy Policy

Last updated: 23 April 2025

1. Introduction

La Volée, located at 44 Rue de L'Europe, 50850 GER, France, is responsible for the processing of personal data as described in this privacy policy.

2. Contact Details

La Volée
44 Rue de L'Europe
50850 GER
France

https://www.lavolee.com
+33 7 80 27 37 25
info@lavolee.com

3. Personal Data We Process

La Volée processes your personal data when you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

  • First and last name
  • Email address
  • Phone Number
  • IP address
  • Other personal data you actively provide in correspondence and by telephone
  • Information about your activities on our website

4. Purpose of Data Processing

La Volée processes your personal data for the following purposes:

  • Processing your payment and booking
  • Contacting you by phone or email if necessary to provide our services
  • Informing you about changes to our services and products
  • Delivering goods and services to you
  • Legal obligations, such as data we need for our tax administration

5. Automated Decision-making

La Volée does not make decisions based on automated processing about matters that could have significant consequences for individuals.

6. How Long We Store Personal Data

La Volée does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods:

  • Booking information including IP addresses: 7 years (legal retention requirement)
  • Email correspondence: 2 years after last contact

7. Sharing Personal Data with Third Parties

La Volée does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

8. Cookies and Similar Technologies

La Volée only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy.

9. Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by La Volée.

10. How We Protect Personal Data

La Volée takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

11. Changes to this Privacy Policy

We reserve the right to modify this privacy policy. Changes will be published on this website.